VA HR Processes Tracked by entellitrak

The Department of Veterans Affairs, also known as the VA, has chosen entellitrak, a tracking system from MicroPact COTS, for their business process management after considering bids from two other competitors.

The VA selected entellitrak to help with business processes such as staffing, classification, employee/labor relations and benefits, and employee programs and services. The tracking system will improve operations within the Central Office Human Resources Services (COHRS).

COHRS handles the administration of HR programs for Agency and civilian employees. Information from all over the nation is manually entered by COHRS personnel into Excel spreadsheets and applications.

The Central Office of Human Resources Services wanted a system that could keep pace with the increasing volume of data, as well as organize and format that information quickly for storage and analysis. The system also needed to provide the reporting tools to gain insight from the data such as how to restructure employee workload to maximize productivity.

entellitrak meets all of these requirements and will give COHRS a better handle of HR-related data, allowing the department to monitor productivity within each business unit.
entellitrak is currently in use at the VA’s Civil Rights Division, and also the Office of the Chief Information Officer.

President of MicroPact, Kris Collo, says the VA is very familiar with their repeatable solution and once again, for COHRS, they are configuring entellitrak as an enterprise tracking system that will meet the client’s custom needs by providing all the functionality required to track, search, and report on their data, without the need for additional programming.

Since entellitrak is configurable with COTS products, agencies experience speedy implementations. As a result of MicroPact’s streamlined process of implementation, agencies receive their fully configured system within three to six months.