Ceridian LifeWorks Launches Multinational EAP and Work-Life Services

Recognizing that balancing work and life affects employees worldwide, Ceridian LifeWorks expands multinational offering in partnership with industry leader IPS Worldwide

Minneapolis (October 16, 2007) – Ceridian LifeWorks today launched an expanded multinational solution that will enable U.S. employers to provide culturally sensitive and native language-specific employee assistance and work-life programs to their employees around the world.

Ceridian Multinational EAP offers 24/7/365 support for employees and managers to address personal and professional issues before they impact performance. Employees have access to this multinational EAP service at anytime by calling a local or toll-free number. Ceridian Multinational EAP services will provide access to a global network of clinicians with counselors in countries abroad and services in native languages. Services include counseling consultations, trauma services, training and consulting.

Ceridian Multinational Work-Life is a new online resource and referral program available through a “global village” of portals in countries across Asia Pacific, Europe, South Africa and South America. These self-facilitated, online-only programs feature articles on a range of topics, suggested readings on work-life and dependent care topics with links to multimedia resources. All of these resources are tailored to the respective cultural needs of employer and employees in each country.

Identical to the goals of domestic EAP and work-life programs, these new offerings from Ceridian LifeWorks provide tools for employers to create a healthier, more effective workforce, strengthen the productivity of their employees around the world, improve job performance and increase employee satisfaction.

“We recognize that balancing work and life can be challenging no matter where your employees are located,” said Ceridian LifeWorks senior vice president Zachary Meyer. “These tools provide a comprehensive set of solutions for employees working and living throughout the world.”

Ceridian LifeWorks is partnering with IPS Worldwide http://www.ips-worldwide.com a human resource, risk management and health services company providing high quality human capital solutions to leading organizations to deliver these new solutions. IPS has more than 25 years of experience providing employee assistance services to organizations around the world. They are recognized for services that are designed to recognize the cultural diversity of the global market, yet provide consistent outcomes. IPS is ISO9000 quality certified and has hundreds of offices around the world serving more than 700 organizations.

“IPS has grown from a passion for people and their experience of the workplace. Our multi-cultural programs offer a unique perspective on work and life making these solutions more accessible and beneficial in a global context.” says Robin Smith, CEO & Managing Director of IPS.

Some additional features of Ceridian LifeWorks’ new offering include comprehensive 24/7 trauma management service, featuring situation defusing and CISM debriefing, individual counseling and trauma education; brochures, online briefings, media kits, phone cards and posters available in various languages; and consultations for managers to help them with employee issues including conflict resolution, stress, job performance and crisis in the workplace.

Ceridian was the nation’s first provider of fully integrated EAP, work-life and wellness services. Today, Ceridian’s EAP, work-life and health and productivity solutions are utilized by more than 37,000 organizations of all sizes in virtually every industry.

Source: Ceridian

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